If you can’t email either of their email addresses, then you can use the contact form found at support.myhermes.co.uk/app/ask to make contact with their company. You can use this form for email correspondence about enquiries, complaints, hiring Hermes to deliver your parcel or for feedback. Live Chat with myHermes
Below are our UK contact details and opening hours. Please be aware that for our mutual safety, agents are unable to place orders for you either by phone or by Chat. Need some more help? Live chat. Live Chat now. Most issues can be solved using our 24/7 live chat. Check the status of your order; Get your tracking number; Check the status of
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Hermes is the leading expert for integrated solutions along the supply chain and a partner for national and international trading companies.
Ive had a parcel delivered to the wrong location and have just spent an hour going round the neighbourhood to track it down. I want to contact Hermes to make sure their driver receives a rocket for this. The live chat gets me a robot programmed by a child of 4, it goes round and round in circles
If you need to know more about Hermes international delivery services, have a read through some of our FAQs.
Due to the weight (2.1 kg) Royal Mail Wanted £13.85 postage so I offered delivery by Hermes courier at a cost of £7. The parcel has never arrived and still shows as "in transit" on tracking info. Despite several attempts I cant get through to Hermes. The live chat doesnt seem to work and the phone line always says they are not open!
In 2014, Hermes signed a partnership agreement with Payzone to launch 1,000 myHermes ParcelShops in Payzone outlets. myHermes complaints contacts. Visit Customer Services. Call Customer Services on 033 0333 6556. Visit Live Chat. Email Martijn deLange (Chief Executive Officer (CEO)) on Martijn.deLange@hermes-europe.co.uk. Tweet myHermes
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